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Communication in Construction: Theory and Practice

Andrew Dainty, Michael Murray and David Moore

  • Format: Book

  • Pages: 263

  • Publisher: Taylor and Francis

  • Date Published: Jan 2006

  • Stock Code: 3539

  • Binding: Paperback

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Description

Communication within project-based environments presents special challenges. This is especially true within the construction industry, where interaction tends to be characterised by unfamiliar groups of people coming together for short periods before disbanding to work on other endeavours.

Many of the problems that develop in construction projects are a result of both the temporary and inter-disciplinary nature of project teams. This complicates an already problematic communication environment in which technical language, an adversarial culture and noise/distraction all combine to prevent straightforward information flow from one party to another.

This book examines communication at a number of levels ranging from interpersonal interactions between project participants to corporate communication between organizations. Several non-typical perspectives on the process of communication are introduced, to encourage the reader to think about communication in a more innovative manner. The combination of differing perspectives illustrates the diversity of communication problems facing those working within project-based environments. Practical guidance is provided on possible solutions to communication problems, and a number of examples and case studies are presented.

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About the Author

Michael Murray

Dr Mike Murray is a lecturer in construction management within the Department of Architecture and Building Science at the University of Strathclyde. He completed his Contributor Biographies continued PhD research in June 2003 and also holds a first class honors degree in Building Engineering & Management and an MSc in Construction Management. He has lectured at three Scottish universities (The Robert Gordon University, Heriot Watt and, currently, at Strathclyde) and has developed a pragmatic approach to both research and lecturing. He has delivered research papers to academics and practitioners at UK and overseas symposiums and workshops.

Mike began his career in the construction industry with an apprenticeship in the building services sector and was later to lecture in this topic at several Further Education colleges. He is a member of the Chartered Institute of Building and is co-editor of Construction Industry Reports 1944–1998 (2003) and co-author of a forthcoming textbook on Communication in Project Environments.

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