Ordering Information
How to order

Browse through the specialist book categories, or alternatively you find your particular item using the search facility (search by title keyword or stock code). When you have made your selection, simply click the "add to basket" button and follow the instructions.


There are a number of ways in which you can place your order:


Order online
Follow the instructions and order through our secure online service. UK online orders over £60 (excluding VAT) are sent post free.


Order online, pay by cheque
Follow the instructions and select the "payment by cheque" option. We will then hold on to your submitted order until your cheque is received. Your order will then be processed by our mail order Customer Service team.


Order online, pick up from our London Bookshop
Customers may, if they prefer, collect their goods from our London Bookshop at 66 Portland Place, London W1. To arrange a Bookshop pick-up, simply select the "I will collect from the RIBA Bookshop" option on the order form. As soon as your order is received, our Customer Service team will then contact you to confirm that the book will be available for collection. Please await confirmation before visiting the shop to collect your book.


Order by telephone
Alternatively once you have selected your goods you can choose to order by telephone on +44 (0)20 7256 7222 (09.00 – 17.30 GMT, Monday-Friday)


Order through you nearest RIBA Bookshop
Visit your local RIBA Bookshop where you can purchase your book directly. For details of your nearest RIBA Bookshop please click here


Order processing/despatch
Subject to stock availability, orders are normally despatched the following working day.


RIBA Bookshops UK orders are usually delivered within 3 working days (subject to stock availability) with no additional charges. Guaranteed next day delivery services are also available.

Customers may pay by:

Cheque/International Money Order. These must be in Sterling and drawn on a UK bank. Please make payable to RIBA Bookshop.


Credit/debit cards - VISA / MASTERCARD / DELTA / MAESTRO / SOLO / AMERICAN EXPRESS

How secure is payment?

Shopping with RIBA Bookshop is safe. All orders travel over SSL (Secure Sockets Layer) which encrypts your details making them secure from interception. We do not store credit card details but pass the information onto a PCI compliant partner that has a secure payment handling server.


Join the thousands of regular customers who have already purchased on-line from us, safely without card fraud. If you do feel uneasy, there are alternative payment methods (see above).

How our goods are delivered

Subject to stock availability, orders are normally despatched the following working day.


Within mainland UK, goods weighing less than approximately 2kg are sent by First Class post, while those weighing more than 2kg are usually sent by our 1-2 day courier service. A signature will be required on delivery for couriered items. Goods sent outside the UK are sent by standard courier service unless otherwise requested, taking approximately 7–21 days.


UK orders placed online with a value over £60 (excluding VAT) receive FREE post & packing. Otherwise post and packing is charged at 10% of the order value of UK orders (subject to a minimum charge of £3) and 20% of the order value for overseas orders (subject to a minimum charge of £10). Overseas orders may take 7-21 working days.


VAT is charged for postage & packing on VAT-able items for UK/European customers. Overseas customers (including the Channel Islands and Switzerland) are not charged VAT.